Members > Questions And Answers  
 Should I book my airline tickets first or my accommodations?

As some resorts have different check in days it is advised that you allow the opportunity for Resort Villa Vacations to find a match to your accommodation start and finish date request first. After this, you may book your airline tickets. In most cases you will be given a period of time to hold your accommodations in order to finalize your airline tickets, car rentals etc.

Can I give my week to a guest?

Yes, you may give your week to guest. You will be required to sign a request form authorizing your guest to use your week. Please ask your guests to read the terms and conditions set forth in you Membership so that they are familiar with our policies. Guests will be expected to adhere to all  terms and conditions of the membership. A $29.00 US guest fee will apply per week booked. There is no charge for immediate family.
How many members does the club service?

We currently service over 18,000 family members.

Who do I call to refer a friend or family member?

Please contact Resort Villa at (905) 856-1173 or Tool Free 1-800-876-4143 Ext:231
What is a Hot Deal and do I use points for them ?

A Hot Deal is a bonus to all our members as no points are required and the weeks are unlimited. These weeks are discounted 30 days prior to the resort's check in date and can be booked for family members, friends and co-workers. Take advantage and enjoy these great weeks through your membership.

What does Resort Villa Vacations provide that exchange companies like RCI or II do not?

RCI and II allow owners to have access to weeks in their exchange systems for a fee. The trading power of your ownership determines the exchanges that you can make. Only through Resort Villa Vacations can you also make reservations of varying lengths, in different seasons and in different villa sizes. Through Resort Villa Vacations can you accelerate usage on your membership.
Will I still have to pay a maintenance fee as a New Resort Villa member?

Yes, but depending upon your program you may be eligible to convert to a new and improved membership through Resort Villa Vacations where you will only have to pay maintenance fees when booking your vacation. Under the new program your membership is maintained with an annual service fee of $ 99US and only upon booking are you required to submit maintenance fees which depend upon the chosen location, unit size and time of year. For details please contact Sonya at (905) 856-1173 or Toll Free 1-800-876-4143 Ext:231 or email her at davida@eresortvillas.com

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